Privacy policy

Last updated: October 2026

Eben Tours Safaris ("we", "us") respects your privacy. This policy explains what we collect when you use www.ebensafaritours.com and how we use it.

What we collect

• Enquiry details you choose to send us: name, email, phone, travel dates, group size and your message.
• Newsletter sign-ups: your email address.
• Anonymous usage data: pages viewed, clicks on our call, WhatsApp and email buttons, approximate country and city (from your IP address, which we do not store), device type and the website that referred you. We use a random identifier stored in your browser, not cookies, and it cannot identify you personally.

How we use it

• To reply to your enquiry and plan and operate your trip
• To send offers and permit alerts if you subscribed (unsubscribe any time)
• To understand which pages and services are useful, and improve the site

Sharing

We share booking details only with the lodges, park authorities and partners needed to deliver your trip. We never sell your data. Our website data is stored with trusted processors (Vercel for hosting, Supabase for our database).

Your rights

You can ask us to access, correct or delete your personal data at any time by emailing administration@ebenconnections.com. Visitors in the EU, UK and Canada have rights under the GDPR, UK GDPR and PIPEDA respectively, and Rwanda's Law No. 058/2021 on the protection of personal data applies to our processing.

Contact

Eben Tours Safaris, Kigali, Rwanda · administration@ebenconnections.com · +250 786 140 897