Kigali-based · Since 2015 llms.txt
Eben Safari ToursRwanda · East Africa

Questions, answered.

Straight answers about travelling in Rwanda. Can't find yours? Ask us on WhatsApp; a real person replies.

Planning

What is the best time to visit Rwanda?

The best time to visit Rwanda is during the dry seasons, June to September and December to February, when trails are firmer for gorilla trekking and wildlife gathers near water in Akagera. Rwanda can be visited all year; the wet seasons (March–May, October–November) are greener, quieter and sometimes cheaper.

How many days do I need in Rwanda?

Three days is enough for a gorilla trek from Kigali. Five to seven days lets you add Akagera's Big Five and Lake Kivu. Ten days covers the whole country, including chimpanzees and the canopy walk in Nyungwe.

How much does a Rwanda safari cost?

A 1-day gorilla trek from Kigali costs US$1,795 per person, including the US$1,500 gorilla permit, transport, guide and lunch. A 2-day Akagera safari starts at US$1,195, a 3-day gorilla safari from about US$2,450, and our 7-day Rwanda Wildlife Safari and Gorilla Expedition (luxury lodges) is US$9,405 per person. We give firm quotes within 24 hours.

Can I combine Rwanda with Uganda, Kenya or Tanzania?

Yes. Uganda's Bwindi gorillas are 4–5 hours by road from Kigali, and Nairobi, Kilimanjaro and Dar es Salaam are short flights away. Popular combinations are Rwanda gorillas plus the Maasai Mara or the Serengeti, and Rwanda plus Uganda for two gorilla treks.

Do you organise trips for solo travellers?

Yes. We plan private trips for solo travellers and can match you with a shared vehicle to reduce costs where possible. Rwanda is one of the safest countries in Africa for solo travel, including for women.

Gorillas

How much is a gorilla permit in Rwanda?

A gorilla trekking permit in Rwanda costs US$1,500 per person per trek for foreign visitors. In Uganda permits cost US$800. Permits are issued by the national park authorities and we book them for you.

What is the minimum age for gorilla trekking?

The minimum age for gorilla trekking in Rwanda and Uganda is 15 years.

How long is a gorilla trek?

A gorilla trek usually takes between one and six hours return, depending on where the gorilla family is that day. Once you find them, you spend exactly one hour with the gorillas.

Is gorilla trekking worth the price?

Most travellers describe it as the wildlife experience of a lifetime. The permit fee also funds the rangers, vets and communities that have helped mountain gorilla numbers grow.

Visa & entry

Do I need a visa for Rwanda?

Most visitors can get a Rwanda visa on arrival at Kigali International Airport or apply online in advance through the government's Irembo portal. The standard 30-day tourist visa is US$50 for most nationalities, including US, Canadian, UK and EU citizens. Check the latest rules before you travel, as policies change.

Is there a visa that covers Rwanda, Uganda and Kenya?

The East Africa Tourist Visa has historically covered Rwanda, Uganda and Kenya for 90 days with multiple entries for about US$100. Kenya has since introduced its own electronic travel authorisation, so confirm current availability with us or the official portals before you rely on it.

Do I need a yellow fever certificate for Rwanda?

A yellow fever vaccination certificate is required if you are arriving from, or have transited through, a country with risk of yellow fever transmission. Many travellers carry one anyway, especially if combining Rwanda with Uganda, Kenya or Tanzania. Check with a travel clinic.

Health & safety

Is Rwanda safe for tourists?

Yes. Rwanda is widely regarded as one of the safest countries in Africa, with low crime, a visible police presence and very clean, orderly cities. Use normal travel precautions, and avoid the immediate border areas with the eastern DRC unless advised otherwise.

Is there malaria in Rwanda?

Malaria is present in parts of Rwanda, especially at lower altitudes such as Akagera and around Lake Kivu. Risk is lower in the highlands around Kigali and Musanze. Speak to a travel doctor about antimalarials, and use repellent and nets.

Can I drink tap water in Rwanda?

Drink bottled or filtered water. We provide bottled water in all our vehicles.

Money

What currency is used in Rwanda?

The Rwandan franc (RWF). US dollars are widely accepted for tourism services such as permits, lodges and tours; bring clean notes printed after 2009. Cards are accepted in Kigali hotels and restaurants, and mobile money (MoMo) is everywhere.

How much should I tip in Rwanda?

Tipping is appreciated but not mandatory. As a guide: driver-guides US$15–25 per day, gorilla trackers and rangers US$10–20 each, porters US$10–20 on top of the porter fee, and lodge staff via the tip box.

Car hire

Can I hire a car and self-drive in Rwanda?

Yes. Rwanda has good paved roads and you drive on the right. You need a valid driving licence (an International Driving Permit is recommended). Self-drive rates start from about US$55 per day for a RAV4 and US$100 for a Land Cruiser Prado.

Is it better to hire a car with a driver?

For gorilla trekking and safaris, most travellers prefer a driver-guide: they know the park procedures, find wildlife, handle permits and let you enjoy the view. Self-drive suits confident drivers on longer, flexible trips.

Can I take a rental car from Rwanda to Uganda?

Yes, with prior arrangement. We prepare the cross-border documents (COMESA insurance and authorisation) for a fee. Tell us when you book.

Booking

How do I book a tour with Eben Safari Tours?

Send us a message on WhatsApp, call, or use the trip planner on this site. We reply within 24 hours with a tailored itinerary and quote. A deposit secures permits and lodges, and the balance is due before arrival.

Can you customise the itineraries?

Every trip is private and fully customisable: dates, pace, lodges, activities and budget. Our packages are starting points.

What payment methods do you accept?

Bank transfer, card payments and mobile money. We confirm the options and any card fees in your quote.

Business travel

Do you provide airport transfers in Kigali?

Yes. We provide meet-and-greet airport transfers in Kigali 24/7, from executive sedans to minibuses for groups.

Can I add a gorilla trek to a business trip?

Yes. Gorillas are only 2.5 hours from Kigali, so a 1-day trek or a weekend extension fits around most conferences. See our Kigali Business & Gorilla Weekend.

Practical

What should I pack for Rwanda?

Layers (Kigali is mild, the volcanoes are cool), waterproof hiking boots, a rain jacket, gardening gloves for gorilla trekking, long trousers, sun protection and insect repellent. Plastic bags are banned in Rwanda, so pack with fabric or zip bags.

What language is spoken in Rwanda?

Kinyarwanda is the national language; English, French and Swahili are official languages. English is widely spoken in tourism.

What is Umuganda?

Umuganda is Rwanda's monthly community work day, on the last Saturday of each month from about 8:00 to 11:00. Most businesses close and traffic is restricted during those hours; we plan travel around it.

Planned by locals in Kigali

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