Travel essentials
Eben Safari Tours Team2 min read
25 Things to Know Before You Travel to Rwanda
The practical details that make your first days in Rwanda smooth.

Quick answerBefore travelling to Rwanda, know that plastic bags are banned, the monthly Umuganda community work morning restricts traffic on the last Saturday, the currency is the Rwandan franc but US dollars are widely accepted, plugs are types C and J at 230 V, mobile money is everywhere, and greetings and politeness matter.
Money
- The currency is the Rwandan franc (RWF).
- US dollars are accepted for permits, lodges and tours; bring clean notes printed after 2009.
- ATMs are common in towns; cards work in Kigali's hotels and restaurants.
- Mobile money (MoMo) is used everywhere.
- Tipping is appreciated; see our FAQ.
Staying connected
- Buy a local SIM (MTN or Airtel) at the airport with your passport.
- 4G coverage is excellent across most of the country.
- Wi-Fi is available in most hotels.
Rules and customs
- Plastic bags are banned. They may be confiscated at the airport.
- Umuganda: the last Saturday morning of each month, community work, limited traffic.
- Greet people before asking questions; a smile and "Muraho" go a long way.
- Dress modestly away from lodges.
- Ask before photographing people.
- Don't photograph government buildings, police or the military.
- Public drunkenness is frowned upon.
Practical
- Plugs: types C and J, 230 V.
- Time zone: UTC+2, no daylight saving.
- Language: Kinyarwanda, English, French, Swahili.
- Tap water isn't for drinking.
- Kigali is safe to walk by day and generally by night.
- Motorbike taxis have helmets; use them.
- Roads are winding: bring motion-sickness tablets if you need them.
Respect
- Avoid discussing ethnicity; Rwandans identify as Rwandan.
- Visit a genocide memorial early in your trip.
- Kwibuka (from 7 April) is a period of national remembrance.
#travel tips#money#sim card#etiquette

Written by the Eben Safari Tours team
We are a Kigali-based tour operator, guiding travellers through Rwanda, Uganda, Kenya and Tanzania since 2015. Our guides trek with the gorillas, drive Akagera and climb the volcanoes every week, and we update these guides whenever rules or prices change.


